Terms and Conditions

Last Updated: March 9th, 2025

Welcome to AKA Cloud Technologies Limited. By using our website, services, and products, you agree to comply with the following terms and conditions. Please read them carefully.


1. Introduction

These Terms and Conditions govern your access to and use of AKA Cloud Technologies Limited’s website and services, including Virtual Cloud Machines, Scalable Hosting Solutions, and AI Business Consulting. By using our services, you agree to these terms in full.

2. Eligibility

  • You must be at least 18 years old to use our services.
  • By using our services, you confirm that all information you provide is accurate and truthful.

3. Acceptable Use

  • You agree to use our services in accordance with all applicable laws and regulations.
  • We strictly prohibit the use of our services for:
    • VPN, proxy services, or anonymization tools intended for illegal purposes.
    • Gambling, adult content, or any form of explicit or illicit activities.
    • Hacking, phishing, spamming, or any malicious activities.
    • Any action that violates GDPR compliance or infringes on intellectual property rights.

4. Account and Security

  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any unauthorized use of your account must be reported to us immediately.
  • We are not liable for any loss or damage arising from unauthorized access due to your failure to maintain security.

5. Service Availability and Uptime

  • We strive to provide 99.9% uptime for our cloud and hosting services.
  • Scheduled maintenance or unforeseen downtime may occur; we will notify customers in advance whenever possible.
  • We are not responsible for disruptions caused by third-party service providers or force majeure events.

6. Payment and Billing

  • All pricing details are available on our website.
  • Payments must be made in advance according to the selected plan.
  • Late or failed payments may result in service suspension or termination.
  • No refunds will be provided except as outlined in our 7-day money-back guarantee.

7. Termination of Services

  • We reserve the right to suspend or terminate your account if you violate these terms.
  • You may cancel your subscription at any time; however, refunds are only granted per our refund policy.

8. Data Protection & Privacy

  • We comply fully with GDPR regulations to protect your personal and business data.
  • We do not sell or share your data with third parties without your consent, except as required by law.
  • More details can be found in our Privacy Policy.

9. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.
  • Our maximum liability is limited to the amount paid for the affected service during the last billing cycle.

10. Modifications to Terms

  • We reserve the right to update these Terms and Conditions at any time.
  • Continued use of our services after changes are posted constitutes acceptance of the revised terms.

11. Governing Law

  • These terms shall be governed by and interpreted under the laws of the United Kingdom.
  • Any disputes arising from these terms shall be resolved through arbitration or legal proceedings in accordance with UK law.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

AKA Cloud Technologies Limited
Email: [email protected]
Phone: +44 7349930790
Website: https://akacloud.co.uk/


By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.